01
INTRODUCTION
About This Policy
Vet-Peptid respects your privacy and is committed to
handling personal information responsibly. This Privacy
Policy explains what information may be collected when
you visit our website, create an account, contact our
team or purchase products.
It also explains why we process that information, how
long it may be retained, when it may be shared with
service providers and the privacy rights available to
you under applicable data-protection law.
02
INFORMATION
Information We Collect
Depending on how you interact with Vet-Peptid, we may
process the following categories of information.
01
Account Information
Your name, email address and securely protected
account credentials when you register an account.
02
Order Information
Billing details, delivery details, purchase history
and information associated with your orders.
03
Payment Information
Transaction references and payment status. Full card
details are handled by the relevant payment provider.
04
Technical Information
IP address, browser information, device identifiers,
website activity and related technical information.
05
Communications
Messages you send to our support team and your
communication or marketing preferences.
06
Cookie Information
Session data, website preferences and optional
analytics or marketing information.
03
PURPOSE
How We Use Your Information
Personal information may be used where necessary to
operate our website, provide customer service and fulfil
orders.
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✓
Process and fulfil orders.
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✓
Send order confirmations, payment receipts and delivery updates.
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✓
Manage registered customer accounts.
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✓
Respond to customer-service enquiries.
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✓
Maintain website security and prevent misuse.
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✓
Understand website performance and improve our services.
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✓
Send marketing communications where valid consent has been provided.
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✓
Meet legal, financial and record-keeping obligations.
04
GDPR ARTICLE 6
Legal Basis for Processing
| Purpose |
Legal Basis |
| Processing and fulfilling orders |
Performance of a contract |
| Account management |
Performance of a contract |
| Fraud prevention and website security |
Legitimate interests |
| Analytics and service improvement |
Legitimate interests / consent where required |
| Marketing communications |
Consent |
| Financial and accounting records |
Legal obligation |
05
THIRD PARTIES
When Information May Be Shared
We may provide limited personal information to trusted
service providers where this is necessary to operate our
business.
Shipping & Logistics
Delivery details may be provided to carriers and
fulfilment partners responsible for completing your
shipment.
Payment Providers
Payment transactions may be processed through
specialist payment providers using secure payment
infrastructure.
Analytics Services
Website-performance information may be processed by
analytics services, subject to applicable consent
requirements.
OUR COMMITMENT
Vet-Peptid does not sell or rent your personal
information to third parties for their independent
marketing purposes.
06
RETENTION
How Long We Keep Information
| Data Category |
Typical Retention |
| Account information |
Until account deletion or a valid deletion request |
| Orders and transaction records |
Up to 7 years where legally required |
| Support communications |
Up to 3 years |
| Analytics information |
Up to 26 months where applicable |
| Marketing consent records |
Until consent is withdrawn |
07
WEBSITE TECHNOLOGY
Cookies
Our website may use cookies and similar technologies to
provide essential functionality and, depending on your
preferences, analytics or marketing features.
REQUIRED
Essential Cookies
Used for functions such as security, account sessions
and shopping-cart functionality.
OPTIONAL
Analytics Cookies
Help us understand website usage and improve page
performance and customer experience.
CONSENT
Marketing Cookies
May be used for advertising or campaign measurement
where you have provided the required consent.
08
YOUR CONTROL
Your Privacy Rights
Depending on your jurisdiction, including where GDPR
applies, you may have rights relating to your personal
information.
01
Access
Request a copy of personal information held about you.
02
Correction
Request correction of inaccurate or incomplete information.
03
Deletion
Request deletion where applicable and legally permitted.
04
Restriction
Request restriction of certain processing activities.
05
Portability
Request eligible information in a portable format.
06
Object
Object to certain processing based on legitimate interests.
07
Withdraw Consent
Withdraw previously provided consent where processing relies on it.
09
PROTECTION
Data Security
We use reasonable technical and organisational safeguards
designed to reduce the risk of unauthorised access,
disclosure, alteration or loss of personal information.
HTTPS
Encrypted Connections
ACCESS
Controlled Permissions
ACCOUNT
Protected Credentials
10
AGE REQUIREMENTS
Children
Vet-Peptid's website and services are not intended for
individuals under the age of 18. We do not knowingly
seek personal information from minors.
If you believe information relating to a minor has been
submitted to us, please contact our team so that the
matter can be reviewed.
11
CHANGES
Updates to This Policy
This Privacy Policy may be updated when our services,
technology, business practices or legal obligations
change.
When an update is made, the revised version will be
published on this page together with a new “Last
Updated” date.
12
GET IN TOUCH
Privacy Questions?
If you have questions about this Privacy Policy or wish
to make a privacy-related request, please contact
Vet-Peptid.
